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Partridge Nest Pods

Camping Pods and Holiday Cottage in the Esk Valley

Terms and Conditions of Booking

Admission
Admission is only permitted after registering at reception and providing photo ID.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
This is a very small site, run by a small team of two so arrival (check in) is strictly from 3pm to 7pm.

Late arrivals must notify the campsite/park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Departure by 10am.

No refunds for inclement weather, late arrivals or early departures.

Changes to your holiday
Bookings cannot be amended within 14 day(s) of arrival.

Dogs
No pets are allowed. Guide dogs are allowed on site free of charge.

Extras
Our pods are priced per night for 2 people. There is an additional charge of £10 per night per person over the age of 36 months.

A motorbike can be brought instead of the car included.

Additional vehicle: £2.00 per vehicle per night, payable on arrival. Please advise the site in advance of your intention to add an additional vehicle to your stay.

General

All damages must be paid for.
Bookings must not be for more than 14 consecutive nights.
Cooking, candles, gas lamps, naked flames inside the pods are not permitted.
Guests are asked to avoid any noise or nuisance that may disturb other clients.
In the event of a complaint, please speak to the reception immediately. Complaints which are not brought to our attention during your stay cannot be dealt with once you have left the site.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
Total silence must be respected between 11pm and 7am.

Hired accommodation
Smoking in the accommodation units is strictly forbidden.
Your unit must be left clean and tidy, a fine of £25 will be charged for unclean units upon departure.

Occupancy
Group bookings of 3 or more units are not permitted.
Group bookings of 9 or more people are not permitted.
No hen/stag parties permitted.
Occupancy cannot exceed the number stated on the booking form.
Single-sex bookings of (excluding same sex couples) 5 or more adults are not permitted.

Pitches
No tents, awnings, pup tents or gazebos to be pitched next to pods or in the pod area

Dirty water, rubbish and any waste must be disposed of in the indicated areas.

Please be considerate of the natural surroundings, plants and trees. It is forbidden to put nails/tent pegs in trees and to cut any branches.
Please keep your pitch and the facilities tidy and clean.

The establishment is not liable for any damages to guests’ equipment.

Sewage waste

Our sewerage system is a soakaway septic tank so nothing but pee, poo and toilet paper is to be flushed down the toilets.

There is no facility for the emptying of chemical toilets

Safety

Barbecues are permitted but must be raised off the ground, not on the grass and attended by an adult at all times.
Children must be supervised by their parents at all times.
Fire extinguishers and first aid kits are available on site.
Open fires are prohibited, apart from the communal camp fire and any electric appliances used on site must not be faulty.

Vehicles
No cars by the pitch/unit. All cars must be parked in the designated area.
No vehicle movement between 11.30pm and 7am.
The speed limit is 5mph.

Visitors
Visitors are not permitted on site without prior discussion with the management.

Permitted arrival/departure time
Arrival between 3pm and 7pm
Departure by 10am

Partridge Nest Farm cancellation policy
No refunds within 15 days of arrival date.
No refunds for inclement weather, late arrivals or early departures.
Bookings cannot be amended within 14 day(s) of arrival.
If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Payment

A £50 non-refundable deposit is payable now. Partridge Nest Farm will debit the balance from your card 15 days before arrival, or if the arrival date is sooner than 15 days then the balance will be taken immediately.
You can also opt to pay the full amount at the time of your booking.

Payment methods accepted at Partridge Nest Farm
Cash
MasterCard
Visa